SMS Consent

Effective Date: July 28, 2026

BETTS Automation offers SMS (text message) communications to provide timely updates and improve customer service. By opting in to receive text messages, you agree to the following terms.

Types of SMS Communications

Customers may choose to receive SMS messages from BETTS Automation for purposes including:

  • Appointment confirmations

  • Appointment reminders

  • Service updates

  • Order confirmations

  • Follow-up communications

  • Customer support

  • Business notifications

Customers will only receive text messages after providing their consent.

Customers may provide SMS consent during a customer-initiated telephone call. When a customer requests information by text message, the AI receptionist or staff member asks: “Would you like us to text the requested information to the number you are calling from? Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.” A text message is sent only after the customer verbally agrees. Consent is not a condition of purchase.

Message Frequency

Message frequency varies depending on your interactions with BETTS Automation and the services you request.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier and service plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying:

STOP to unsubscribe.

After opting out, you will no longer receive SMS communications unless you choose to opt in again.

Need Help?

Reply HELP for assistance, or contact us directly using the information below.

BETTS Automation

Email: sales@bettsautomation.com

How We Obtain Your Consent

BETTS Automation only sends SMS messages to customers who have voluntarily opted in to receive them.

When submitting a contact form that requests a phone number, customers will be presented with the following optional consent checkbox:

Customers may provide SMS consent during a customer-initiated telephone call. When a customer requests information by text message, the AI receptionist or staff member asks: “Would you like us to text the requested information to the number you are calling from? Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.” A text message is sent only after the customer verbally agrees. Consent is not a condition of purchase.

Customers initiate a telephone call to a participating business using BETTS Automation’s communication system. When a customer requests an appointment confirmation, order confirmation, service update, customer-support response, or other requested information by text message, the AI receptionist or staff member asks for express verbal consent before sending any SMS message. The customer is told: “Would you like us to text the requested information to the number you are calling from? Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.” The customer must verbally agree before a message is sent. No message is sent if consent is not provided. Consent is not a condition of purchase, telephone numbers are not obtained from purchased lists, and SMS consent is not shared. The consent process is publicly described at https://www.bettsautomation.com/sms-consent. Privacy Policy: https://www.bettsautomation.com/privacy-policy. Terms: https://www.bettsautomation.com/terms-and-conditions.

This checkbox is optional and is never pre-selected. Customers must actively choose to opt in before receiving SMS communications.

Privacy

BETTS Automation respects your privacy.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Customer information is never sold to third parties.