Technology Solutions Built for Your Industry

Reliable Patient Communication Around the Clock.

Improve the patient experience with professional call handling that helps answer common questions, directs patients to the appropriate department, collects information, and assists with appointment scheduling. Your staff can focus on patient care while every call receives prompt attention.

Common Uses:
- Appointment scheduling
- Office hours
- Insurance questions
- Prescription refill routing
- New patient information

Modern Technology for Organizations That Serve the Public.

BETTS Automation helps public agencies and community-serving organizations modernize communications, automate routine processes, and improve access to information and services. Our solutions are designed around the needs of each organization, including cloud communications, workflow automation, software development, and digital-access initiatives.

Solutions May Include:

• Managed phone systems

• Public information and call routing

• After-hours and emergency communications

• Workflow automation

• Digital-access solutions

• Custom software and technology development

Compassionate Service When Families Need it Most.

Every call matters. Our AI receptionist provides a warm, professional first impression by answering common questions, providing service information, directing families to the appropriate staff member, and ensuring urgent calls are transferred promptly. When your staff is assisting families in person, your callers are never left waiting or sent to voicemail.

Perfect For:
- After-hours call answering
- Service information
- Staff transfers
- Lead capture and Message summaries

Never Miss Another Reservation or Takeout Order.

Whether you're helping guests in the dining room or preparing meals in the kitchen, our AI receptionist answers incoming calls, provides hours and menu information, assists with reservations, and routes important calls to your staff. Spend more time serving customers while ensuring every caller receives immediate attention.

Ideal For:
- Reservations
- Order inquiries
- Hours & Location
- Catering questions
- Staff transfers

Keep Your Shop Focused on Repairs.

Your technicians shouldn't have to stop working every time the phone rings. Our AI receptionist answers calls, provides business information, schedules appointments, collects vehicle details, and forwards urgent requests to your team when needed.

Great For:
- Service scheduling
- Vehicle information
- Estimate requests
- Shop Hours
- Customer updates

Technology That Simplifies Property Operations.

BETTS Automation develops communication, automation, and software solutions for property owners and managers. From tenant inquiries and maintenance workflows to documentation, payments, and administrative processes, we build technology that helps reduce repetitive work and keep property operations organized.

Solutions May Include:

• Tenant communication

• Maintenance request workflows

• Leasing and property information

• Payment and administrative workflows

• Property-management software

• AI-assisted support

Stay on the Job Without Missing New Business.

Whether you're on a roof, under a sink, or at a job site, you can't always answer the phone. Our AI receptionist answers every call, qualifies leads, schedules estimates, and sends you a complete summary so you can focus on the work in front of you.

Perfect For:
- Plumbing
- HVAC
- Electrical
- Roofing
- Landscaping

We Build Solutions Around Real Problems.

If your organization has a communication challenge, repetitive process, accessibility need, or operational problem that technology could improve, BETTS Automation can design a solution around the way you work. Our capabilities include AI communications, cloud phone systems, automation, systems integration, and custom software development.