Technology Solutions Built Around Your Organization
BETTS Automation provides AI communications, business phone systems, workflow automation, and custom software designed around real operational needs. We help businesses, public agencies, and community-serving organizations improve communication, efficiency, accessibility, and the way they deliver services.
Our Services & Technology
AI Receptionists
Natural AI voice receptionists answer calls, handle common questions, collect information, and route callers to the right person 24 hours a day.
Ideal for medical offices, funeral homes, contractors, service businesses, and other organizations that need reliable call coverage.
Business Phone Systems
Modern cloud phone systems built around the way your organization works. Manage calls from the office, mobile devices, or anywhere your team needs to stay connected.
Designed for growing businesses, public agencies, multi-employee teams, and multiple locations.
Business Automation
Save time by automating repetitive tasks and workflows. From customer communications and intake to internal processes and administrative tasks, we build automation around the way your organization operates.
Software & Technology Development
BETTS Automation develops custom software and proprietary technology designed to solve real operational problems, improve digital access, and simplify how organizations deliver services.
Our development work includes business platforms, workflow tools, AI-enabled applications, and technology for businesses, public agencies, and community-serving organizations.
Your AI Receptionist
Your AI Receptionist answers calls with a natural, professional voice 24 hours a day. It can answer common questions, collect caller information, schedule appointments, transfer calls, capture leads, and provide instant summaries so your team stays informed.
Key features include:
24/7 call answering
Natural AI conversations
Appointment scheduling and customer intake
Call transfers
Lead capture
Email summaries and text notifications
Custom business information and FAQs
Explore Solutions
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Designed for businesses with multiple employees or office phones, this solution combines a modern cloud phone system with a fully customized AI receptionist. Calls are routed through your business phone system first, giving your team the opportunity to answer. If no one is available, the AI receptionist immediately steps in to assist the caller by answering questions, scheduling appointments, collecting information, or transferring calls when appropriate. After each interaction, your team receives a detailed email summary and optional text notification, ensuring no opportunity is ever missed.
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Perfect for owner-operated businesses or companies that don't need a full business phone system, our AI Answering Service ensures every call is answered professionally from the very first ring. Your AI receptionist greets callers, answers frequently asked questions, collects important information, and transfers urgent calls directly to you when needed. After each conversation, you'll receive an email summary so you always know who called and what they needed, all without having to constantly answer your phone.
Business Phone Systems
Modern Phone Systems Built for Today’s Organizations.
Replace outdated phone systems with a professionally managed cloud-based solution that keeps your team connected, whether they’re in the office, working remotely, or serving the public.
Features:
Desk phones
Mobile app
Extensions
Ring groups
Business hours & Voicemail
Call Routing
Number porting
AI integration
Business Automation
Automate the Work That Slows You Down.
Every organization operates differently. We build custom AI and automation solutions that save time, reduce repetitive work, improve service, and streamline day-to-day operations.
Examples Include:
AI ordering systems
Reservation and scheduling systems
Maintenance request workflows
Property management automation
Internal AI assistants
Customer follow-up and intake
Administrative workflow automation